Terms of Service
Welcome to TX West Coast (“we”, “us”, or “our”), the operator of the website https://txwestcoas.com/ (the “Site”) and provider of handcrafted Christmas wreath products (the “Products”). These Terms of Service (“Terms”) govern your access to and use of the Site, as well as any purchases of Products from us. By accessing, browsing, or using the Site, or placing an order for Products, you (“you” or “User”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or purchase our Products.
1. Eligibility to Use the Site & Purchase Products
To use the Site or purchase Products, you must:
- Be at least 18 years old (or have the consent of a parent or legal guardian if you are under 18, with the parent/guardian assuming responsibility for your use);
- Have the legal capacity to enter into a binding contract (e.g., not be under a legal disability that prevents you from forming contracts);
- Provide accurate, complete, and current information when creating an account (if applicable), placing orders, or contacting us;
- Use the Site and purchase Products solely for personal, non-commercial purposes (unless you have obtained our prior written consent for commercial use, such as bulk orders for businesses).
2. Account Usage (If Applicable)
If you create an account on the Site, you agree to:
- Choose a secure password and keep it confidential (do not share your password with third parties);
- Notify us immediately at liuhao1134@icloud.com or +1 (917) 892-9208 if you suspect unauthorized access to your account;
- Be responsible for all activities conducted under your account (including orders placed or communications sent);
- Update your account information (e.g., shipping address, email) promptly if it changes to ensure accurate order processing.
We reserve the right to suspend or terminate your account if we suspect fraudulent activity, violation of these Terms, or misuse of the Site (e.g., creating multiple accounts to exploit promotions).
3. Product Information & Availability
- Accuracy of Descriptions: We strive to provide accurate, detailed descriptions of our Products (e.g., size, material, decorations for Holiday Bell Wreaths and Ochine Snow Flocked Christmas Wreaths) on the Site. However, we do not guarantee that all descriptions, images, or pricing are error-free. If a Product’s actual details differ materially from the Site description, your sole remedy is to return the Product in accordance with our Refund Policy (if eligible).
- Availability: Products are subject to availability. We reserve the right to limit quantities per order (e.g., for high-demand items) or discontinue Products at any time without prior notice. If an ordered Product is out of stock after you place an order, we will notify you via email or phone and offer a refund, exchange for a similar Product, or backorder (if applicable).
- Pricing: All prices listed on the Site are in U.S. Dollars (USD) and do not include applicable taxes (e.g., sales tax for orders shipped to Texas) or shipping fees (unless explicitly stated as “free shipping”). We may change prices at any time, but changes will not affect orders that have already been confirmed with payment.
4. Order Placement & Confirmation
- Order Submission: When you place an order on the Site, you are making an offer to purchase Products subject to these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to: Product unavailability, pricing errors, suspicious payment activity, or incomplete/incorrect shipping information.
- Order Confirmation: We will send you an order confirmation email (to the email address you provided) once we accept your order. This email will include your order number, Product details, shipping address, and total amount paid. The contract between you and TX West Coast is formed only when we send this confirmation.
- Payment: You agree to pay the full amount listed in the order confirmation (including taxes and shipping, if applicable) using an accepted payment method (e.g., credit card, PayPal). We use third-party payment processors (as described in our Privacy Policy) to handle payment transactions securely. We will not process your order until payment is successfully received.
- Order Modifications/Cancellations: You may request to modify or cancel an order only if we have not yet shipped it. To do so, contact us immediately via email (liuhao1134@icloud.com) or phone (+1 (917) 892-9208) with your order number. Once an order is shipped, you must follow our Refund Policy to return the Product (if eligible).
5. Shipping & Delivery
- Shipping Terms: We offer free worldwide shipping on all orders (as stated on the Site), unless otherwise specified. Shipping times vary by destination and are estimated on the Site (e.g., 3–7 business days for domestic U.S. orders, 10–21 business days for international orders). We are not responsible for delays caused by factors beyond our control, such as customs hold-ups (for international orders), weather events, or carrier errors.
- Shipping Address: You are responsible for providing a complete, accurate shipping address. If a package is returned to us due to an incorrect or incomplete address, you may be required to pay additional shipping fees to resend the order. We are not liable for lost or stolen packages if the shipping carrier confirms delivery to the address you provided.
- International Shipping: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country’s government. We do not collect these fees at the time of purchase, and they are your sole responsibility to pay upon delivery.
6. User Conduct & Site Usage
You agree to use the Site only for lawful purposes and in a way that does not violate these Terms or harm others. Prohibited conduct includes:
- Accessing or attempting to access restricted areas of the Site (e.g., our internal databases) without authorization;
- Using the Site to transmit spam, malware, or harmful content;
- Scraping, copying, or distributing content from the Site (e.g., Product images, descriptions) without our prior written consent;
- Impersonating TX West Coast, our employees, or other users;
- Engaging in fraudulent activity, such as using stolen payment methods or creating fake orders.
We may take legal action against users who violate these rules, including terminating access to the Site and reporting violations to law enforcement.
7. Intellectual Property Rights
All content on the Site—including but not limited to Product images, descriptions, logos, trademarks (“TX West Coast”), and website design—is the exclusive intellectual property of TX West Coast or our licensors. You may not use, reproduce, or distribute this content for any commercial purpose without our express written permission. Unauthorized use of our intellectual property may violate copyright, trademark, or other laws and result in legal liability.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- TX West Coast shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of Products (e.g., lost profits, inconvenience, or damage to other property);
- Our total liability for any claim related to the Site or Products (whether for breach of contract, negligence, or other causes) shall not exceed the total amount you paid for the specific Products giving rise to the claim;
- We are not liable for any damages caused by factors beyond our control, such as shipping delays, third-party payment processor errors, or events of force majeure (e.g., natural disasters, pandemics).
This limitation of liability does not apply to damages caused by our intentional misconduct, gross negligence, or failure to comply with applicable laws (e.g., consumer protection laws).
9. Indemnification
You agree to indemnify, defend, and hold harmless TX West Coast, its employees, owners, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms;
- Your misuse of the Site (e.g., fraudulent activity, unauthorized access);
- Your failure to pay for orders or comply with applicable laws (e.g., customs regulations for international orders);
- Any harm caused to third parties by your use of the Site or Products.
10. Termination
We may terminate or suspend your access to the Site or our services at any time, without prior notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other legitimate business reason. Upon termination, you must stop using the Site, and any outstanding orders will be handled in accordance with these Terms (e.g., if an order was already confirmed, we will still ship it unless payment is invalid).
11. Governing Law & Dispute Resolution
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Texas, U.S.A., without regard to its conflict of laws principles.
- Dispute Resolution: Before filing a lawsuit, you agree to attempt to resolve any disputes with us through good-faith negotiation. If we cannot resolve the dispute informally, you may file a claim in a court of competent jurisdiction in Houston, Texas, U.S.A. For international users, disputes shall be resolved in accordance with the laws of Texas, and you consent to the personal jurisdiction of courts in Houston, Texas for any legal proceedings.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, applicable laws, or Site functionality. When we make changes, we will revise the “Last Updated” date at the top of this page and post the new Terms on the Site. Your continued use of the Site or purchase of Products after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
13. Miscellaneous
- Entire Agreement: These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and TX West Coast regarding your use of the Site and purchase of Products. They supersede any prior agreements or understandings (written or oral).
- Severability: If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall still be valid and enforceable.
- Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: liuhao1134@icloud.com
- Phone: +1 (917) 892-9208
- Address: 8507 De Moss Drive, Houston, TX, USA